Legal
Terms of Service
Commercial terms for production teams.
Last updated: 23 June 2026
Clear rules for a serious production workspace
ShootSlate is designed to be practical: customers control their production data, recipients use secure links responsibly, and paid plans support the operational value of the platform.
Coverage: Workspace access · Recipient links · Billing and add-ons · Confidentiality · admin@shootslate.cc
1. Acceptance of these terms
By accessing ShootSlate, creating a workspace, using a recipient link, submitting an enquiry, or using any related service, you agree to these Terms of Service. If you use ShootSlate for a company, production house, agency, studio, broadcaster, or client, you confirm that you have authority to use the service on its behalf.
2. The service
ShootSlate provides production-operation software for projects, contacts, locations, call sheets, secure recipient links, confirmations, movement orders, attendance, meal signals, notification outbox, wrap reports, and related production-management workflows. Some features may depend on third-party hosting, email, maps, payment, messaging, or identity providers.
3. Accounts and workspaces
Workspace administrators are responsible for inviting appropriate users, protecting credentials, assigning roles, managing exports, controlling recipient links, and ensuring information uploaded into the workspace is lawful, accurate, relevant, and authorised for production use.
4. Recipient links
Recipient links are intended for people connected to a production, such as cast, crew, drivers, suppliers, clients, or executives. Users must not forward secure links to unauthorised people, publish private call-sheet links publicly, or use recipient access to harass, mislead, or collect unnecessary personal information.
5. Customer content and ownership
Customer and production data remains owned by the workspace owner or the relevant rights holder. By uploading content, the workspace owner grants ShootSlate the limited rights needed to host, process, distribute, and support the workflows used in the workspace.
6. Acceptable use
You may not use ShootSlate to violate law, infringe rights, upload malware, attack systems, scrape data, reverse engineer the service, bypass access controls, send spam, distribute false production instructions, expose private production information, or interfere with another customer's workspace.
7. Payments, plans, and taxes
Plans may be priced by workspace, active production, internal users, modules, storage, messaging, onboarding, or enterprise agreement. Prices may exclude taxes, third-party messaging costs, payment-provider fees, and professional services unless stated otherwise. Paid workspaces may be suspended for non-payment after reasonable notice.
8. Add-ons and third-party services
Integrations such as email delivery, maps, messaging, payments, identity providers, storage, analytics, or accounting exports may be supplied by third parties. ShootSlate is not responsible for third-party outages, pricing, terms, data practices, or restrictions, but will use reasonable care when integrating supported providers.
9. Availability and support
ShootSlate aims to provide a reliable service, but production teams should keep practical contingency plans for critical shoot-day information. We may perform maintenance, updates, security improvements, or emergency changes when needed to protect or improve the service.
10. Confidentiality
Production schedules, call sheets, talent movements, locations, wrap reports, and client information may be confidential. Users must treat workspace information as confidential unless authorised to share it. ShootSlate personnel and contractors should access customer data only where needed for service, support, security, or legal reasons.
11. Privacy and data protection
Use of personal information is governed by the Privacy Policy and applicable data-protection laws. Workspace owners are responsible for giving appropriate notices to cast, crew, suppliers, and recipients where they upload or collect personal information through ShootSlate.
12. Intellectual property
ShootSlate software, design, product names, workflows, documentation, branding, and platform materials are owned by ShootSlate or its licensors. Customers receive a limited, non-exclusive, non-transferable right to use the service according to these terms and the agreed plan.
13. Disclaimers
ShootSlate supports production operations but does not replace professional legal, payroll, accounting, insurance, safety, medical, union, or labour-law advice. Customers remain responsible for production decisions, crew management, payment obligations, safety procedures, and compliance with applicable production requirements.
14. Limitation of liability
To the maximum extent permitted by law, ShootSlate will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages. Any direct liability should be limited to the fees paid for the affected service period unless a signed enterprise agreement states otherwise.
15. Suspension and termination
We may suspend or terminate access where there is non-payment, security risk, unlawful use, material breach, abuse of recipient links, or risk to the service or other users. Customers may request export or deletion support subject to the plan, legal requirements, technical limits, and retention obligations.
16. Governing law
Unless a signed customer agreement states otherwise, these terms are intended to be governed by the laws of South Africa, with disputes handled by courts or agreed dispute-resolution processes in South Africa.
Professional review
These terms are a robust SaaS operating draft. They should be reviewed by qualified counsel before being used as the final binding customer agreement, especially for enterprise contracts, payments, tax, employment, union, production-safety, and cross-border data obligations.