Legal
Privacy Policy
Privacy built around production trust.
Last updated: 23 June 2026
Plain-language privacy promise
ShootSlate exists to help production teams run cleaner production days. Personal information should be used for clear operational purposes, protected carefully, kept only as long as needed, and never sold as a production contact list.
Coverage: Production workspaces · Recipient links · Contact and sales enquiries · Support and security · admin@shootslate.cc
1. Who this policy applies to
This Privacy Policy applies to ShootSlate websites, workspaces, recipient portals, call-sheet links, contact forms, onboarding requests, and related production-operating features. It covers workspace administrators, production-company users, recipients such as cast, crew, drivers and suppliers, and people who contact ShootSlate for demos, support, sales, or partnerships.
2. Responsible party and processor roles
For production data uploaded into a customer workspace, the production company or workspace owner is usually the responsible party or controller. ShootSlate acts as an operator or processor that provides the software, hosting, distribution, and support functions. For ShootSlate website enquiries, account administration, billing, support, and product analytics, ShootSlate may act as the responsible party or controller.
3. Personal information we process
We may process names, roles, departments, phone numbers, email addresses, company details, production assignments, call times, call-sheet recipients, location notes, movement-order details, attendance records, meal status, confirmation status, comments, wrap-report entries, support messages, billing and plan details, technical logs, device/browser information, IP address, and authentication/session data.
4. Special or sensitive production information
Production teams should avoid uploading unnecessary sensitive information. If a workspace uses ShootSlate to record incidents, safety notes, medical/medic information, dietary requirements, or other sensitive information, the workspace owner must ensure that it has a lawful basis, gives appropriate notices, limits access, and keeps the information relevant to production operations.
5. Why we use personal information
We use personal information to provide the platform, create and manage workspaces, publish call sheets, send recipient links and notifications, record confirmations, movement orders, attendance and meal status, generate wrap reports, support customer requests, secure the service, prevent abuse, maintain backups, improve reliability, manage billing, and comply with legal obligations.
6. Lawful bases and POPIA conditions
Depending on the context, processing may be based on contract performance, legitimate operational interests, consent where required, legal obligations, or the workspace owner's lawful basis for production administration. ShootSlate is designed to support lawful, fair, reasonable, purpose-specific, minimal, accurate, secure, and accountable handling of personal information.
7. Recipients and service providers
We may share information with hosting providers, database providers, email delivery services, analytics/security tools, payment providers, professional advisers, and support contractors where needed to operate the service. We do not sell production contact lists or recipient data.
8. International transfers
ShootSlate may use cloud infrastructure and service providers located outside South Africa or outside the country where a user is based. Where required, transfers should rely on appropriate safeguards, contractual protections, adequate protection, consent, or another lawful transfer mechanism.
9. Retention
Production data is retained for as long as the workspace owner needs it for production operations, reporting, audit, invoicing, or legal requirements, unless deleted earlier under the workspace settings or agreed contract. Website enquiries and support records are kept only as long as reasonably needed for the purpose collected.
10. Security
ShootSlate uses administrative, technical, and organisational safeguards such as authenticated workspace access, secure recipient tokens, environment-managed credentials, access control, backups, and operational monitoring. No online service can guarantee absolute security, so workspace owners must also manage users, passwords, permissions, exports, and recipient links responsibly.
11. Your rights
Depending on applicable law, you may have rights to access, correct, delete, object to, restrict, or port personal information, and to withdraw consent where processing is based on consent. Recipients should usually contact the production company that sent the call sheet first; ShootSlate can help route requests where appropriate.
12. Complaints
If you believe your personal information has been handled unlawfully, contact the workspace owner or ShootSlate first so the concern can be reviewed. You may also have the right to complain to the South African Information Regulator or another applicable supervisory authority.
13. Updates
We may update this policy as ShootSlate grows, connects more providers, or adds modules such as catering, safety, insurance, assets, payments, or integrations. Material changes should be communicated through the website, workspace, or customer notice.
Legal review
This policy is a strong operating draft for a SaaS product and should be reviewed by a qualified attorney for the final company entity, jurisdictions served, payment provider, customer contracts, and production data practices.